This Platform: Roley (including its website, APIs, and any extensions, but not limited to) and other associated services that may be launched from time to time (hereinafter referred to as “Website,” “Platform,” “API,” and/or “Application,” which shall mean and be used interch angeably having the same meaning) is developed, operated, and maintained by Tibical LLP. (“The Company”), having its principal office at Ganesh Glory 11, B – 1001, Jagatpur Road, nr. Sarkhej – Gandhinagar Highway, Gota, Ahmedabad, Gujarat 382470, India.
In this Privacy Policy, “we,” “our,” and “us” means “the Company”; “you” and “your” means any person who accesses and uses this Platform. This Privacy Policy covers the Platform’s treatment of personally identifiable information (PII) that the Company collects when you use our APIs, PaaS platform, or other related services. This policy also covers the Company’s treatment of any PII that users share and/or the PII which the Company may collect from various integrated service providers to deliver the required services to you. This policy does not apply to the practices of companies that we do not own or control or to people we do not employ or manage.
Protecting your privacy is of utmost importance to This Platform, and we are committed to safeguarding it. This policy outlines how personal data we collect from you, or that you provide to us, or that we collect from third-party service integrations, will be processed. Please read this policy carefully to understand the information we collect, how we use that information, and when we share it with third parties.
Your use of this Platform. indicates your acceptance of this Privacy Policy. If you do not accept this Policy, you must not use our platform or services. By merely using this platform, you consent to our collection, processing, and disclosure of your personal information in accordance with this Policy. Our privacy policy may change at any time without notice; you are advised to review this policy periodically.
By accessing and using the This Platform, including its APIs and PaaS services, you acknowledge and consent to the collection, retention, and processing of your personal data as necessary to enable the seamless delivery of our services, ensure platform security, and fulfill both contractual and legitimate business purposes. The personal data collected by This Platform includes all information voluntarily provided by you during registration, API usage, or communication with our support teams, as well as data automatically generated by our systems during your interactions with the platform. Such data may include, but is not limited to, IP addresses, server logs, API request metadata, device identifiers, and technical parameters essential to maintaining platform reliability and performance.
This Platform processes personal data strictly in compliance with applicable data protection laws, yet reserves the right to rely on legal grounds such as contractual necessity, legitimate interests of the platform or its affiliates, and compliance with statutory obligations to ensure the lawful and uninterrupted provision of services. This Platform shall not be obligated to seek consent where data processing is necessary for fulfilling a legal requirement, enforcing security protocols, investigating potential breaches, or improving the platform’s architecture and features. By continuing to use This Platform’s APIs and services, you expressly agree to the platform’s right to collect, analyze, and process your personal data for operational, security, and enhancement purposes.
In order to provide uninterrupted, reliable, and efficient services, This Platform may collect a broad range of personal and technical information from you. This includes data relating to your device, network parameters, browsing environment, and any identifiers that allow us to authenticate and authorize API requests. Information such as your IP address, browser type, operating system version, geolocation data, and access timestamps may be automatically recorded by our servers whenever you use the platform. Furthermore, when you register for an account, request API credentials, or engage with our support services, you may be required to provide identifiable information such as your full name, business details, email address, contact number, and billing details (in the case of subscription-based services).
We may also collect and store transaction histories, payment records, and communication metadata, including emails, support requests, and any feedback or inquiries you submit. Where the platform permits referrals or third-party integrations, the submission of third-party contact details or data will be deemed to have been carried out with their full knowledge and consent, and any liability arising from unauthorized submission of such data shall rest entirely on you. This Platform may supplement this data with information obtained from thirdparty services or partners to ensure compliance with anti-fraud measures, identity verification processes, and quality control.
This Platform processes personal information in a manner designed to enhance the performance and trustworthiness of its APIs and platform services. Your data is used to authenticate user credentials, manage access tokens, monitor and prevent unauthorized usage, and ensure that all API calls and related activities conform to the platform’s terms of service. Beyond operational necessities, personal data may be used to notify you of service updates, communicate important transactional alerts, and provide responses to your inquiries or technical support requests.
The platform reserves the right to utilize personal information for internal analytics, performance benchmarking, and machine learning models that improve API speed, resilience, and security. Data may also be processed for detecting and preventing malicious activity, fraudulent requests, or potential abuse of the platform. Furthermore, This Platform may engage in lawful marketing activities to inform you of new features, product enhancements, or related offerings, provided such communications are aligned with your preferences and applicable regulations. This Platform retains full discretion to enforce its Terms & Conditions using data collected from your interactions with the platform, including initiating legal or regulatory measures if misuse or violations are detected.
This Platform values your privacy and does not engage in any unauthorized sale or trade of personal information. However, certain disclosures are essential to maintain the quality and security of the services. Your personal information may be shared, under strict confidentiality agreements, with This Platform’s internal employees, trusted technical teams, infrastructure partners, and other service providers who require access to this data solely for fulfilling their operational responsibilities. This includes, but is not limited to, cloud hosting services, content delivery networks, analytics providers, and fraud detection agencies.
This Platform also reserves the right to disclose personal information when legally mandated, such as in response to lawful requests by public authorities, court orders, or regulatory agencies. Additionally, in the event of a merger, acquisition, or restructuring of the company, your data may be transferred to the new entity, provided such transfer upholds equivalent privacy protections. Non-identifiable and aggregated data, derived from API usage trends or performance metrics, may be shared with business partners, stakeholders, or for public insights without any risk of identifying individual users. By using This Platform’s platform, you acknowledge and accept the platform’s right to exercise these data-sharing practices as necessary for its operational and business interests.
Your interaction with the This Platform or associated services may result in the collection and processing of your personal data, which includes information you provide directly, as well as data automatically collected about your usage (e.g., IP address, request logs).
We process personal data in compliance with applicable data protection regulations. We will only process data where legally permitted — such as when you consent, when required to perform a contract, when required by law, or when necessary for legitimate business interests.
The Platform may contain links or integrations to third-party websites, services, or APIs that operate under separate privacy practices. We are not responsible for the privacy policies, data handling practices, or content of such external entities. Users are encouraged to review the privacy policies of these third parties prior to interacting with their services.
The Platform adopts rigorous technical, administrative, and organizational measures to ensure that your personal data always remains protected. We employ industry-leading security protocols, including advanced encryption technologies, multi-layered firewalls, access control mechanisms, intrusion detection systems, and continuous monitoring, to prevent unauthorized access, alteration, disclosure, or destruction of data. All communications and data exchanges through the Platform are secured using protocols designed to maintain confidentiality and integrity.
While the Platform implements the highest level of security standards, it is acknowledged that no electronic storage system or method of data transmission over the Internet can be guaranteed to be entirely free of risk. By using the Platform, you accept and agree that while we take all reasonable precautions, we cannot provide an absolute guarantee against cyber threats or breaches arising from factors beyond our control, such as malicious third-party attacks, force majeure events, or unforeseen vulnerabilities. Nonetheless, we continuously review and upgrade our security framework to adapt to evolving threats and ensure that your information remains safeguarded. We comply with DPDPA 2023 for compliances related data and privacy.
The Platform utilizes cookies, web beacons, server logs, and other tracking technologies to enhance your experience, analyze usage patterns, and improve the performance and security of our services. These technologies assist in session management, user authentication, and the optimization of platform features by storing certain data on your browser or device. Such technologies also enable us to gather information about your interactions, including pages visited, session durations, referral sources, and usage trends, which are crucial for ensuring a seamless and personalized experience.
You have the option to control or disable cookies through your browser settings. However, it is important to note that disabling or rejecting cookies may limit the functionality of the Platform, potentially restricting access to certain secure areas, personalized content, or advanced features. By continuing to use the Platform without adjusting your cookie settings, you provide your consent for our use of these tracking technologies in accordance with this Privacy Policy.
The Platform retains personal data for as long as it is reasonably necessary to fulfill the purposes for which it was collected, including but not limited to delivering services, improving user experience, conducting audits, resolving disputes, and enforcing our rights and obligations. Where applicable, data retention may also be governed by legal, regulatory, or contractual requirements, and the Platform shall retain information for the duration mandated by such obligations.
Following the completion of the intended purpose or upon your withdrawal of consent, the Platform may securely archive or delete your personal data, except where retention is necessary for legitimate business interests, compliance with legal obligations, or the defense of potential claims. Even after account deactivation or termination of services, residual data may remain securely stored within backup systems for a limited period as part of our disaster recovery and business continuity framework. The Platform ensures that such retained data is safeguarded against unauthorized use or processing.
The Platform is designed and intended exclusively for use by individuals who are 18 years of age or older. We do not knowingly collect or solicit personal data from minors under the age of 18. Any use of the Platform by individuals below this age must be supervised by a parent or legal guardian. If we become aware that personal information from a minor has been inadvertently collected without proper authorization, we will take immediate steps to delete such information from our records and systems. Parents or guardians who believe that their child’s data has been submitted to the Platform are encouraged to contact us immediately to facilitate prompt removal.
The Platform reserves the right to modify, revise, or update this Privacy Policy at its sole discretion, in order to reflect evolving business practices, technological advancements, or changes in applicable laws and regulations. Any material changes will be communicated through prominent notices on the Platform, and the revised version will become effective upon its publication, unless otherwise specified.
Your continued use of the Platform after any such updates signifies your acknowledgment and acceptance of the revised policy. We encourage all users to periodically review this Privacy Policy to remain informed about how their data is managed, processed, and protected. Should any updates require additional consent from you, we will seek such consent in accordance with the applicable data protection framework.
While the Platform takes every reasonable measure to secure personal data, in the event of a data breach or unauthorized access, we shall promptly assess the situation and, where required by law, notify affected users and the appropriate regulatory authorities. Our liability for such incidents shall be limited to the maximum extent permissible under applicable law, and we shall not be responsible for breaches arising due to user negligence, insecure networks, or actions of third parties beyond our control.
For any questions or grievances, contact our Grievance Officer:
Company Name: Tibicle LLP
Email: rjagani@tibicle.com
